He Yi reiterated: Binance does not compensate for personal trading losses or unprofitable losses caused by price fluctuations.
Binance co-founder He Yi posted on the X platform: "Thank you very much for your support. Let me reiterate my principles: Binance will handle any issues. Those who picked up low-priced unpegged assets yesterday earned their profits through staying up late, so we will not recover them. We are gradually handling the financial management of users involved in the three unpegged wrapped assets. We will also handle the losses and margin calls incurred by traders during the period of our platform downtime. Some friends were very enthusiastic about sharing Binance's loss compensation information, which led to a large number of calls. We have activated customer service personnel in training and cross-language customer service with translation, which may lead to further backlogs and problems. Let me reiterate: we do not compensate for personal trading losses or unprofitable losses caused by price fluctuations."